Requirements Job Purpose To support customers by providing helpful information, answering questions and responding to complaints Job Responsibilities To manning the information counter, welcoming customer and assisting customers with enquiries and provide accurate information To manage lost and found items services in the mall Respond to injuries and accident in the mall To manage and monitor all common facilities i.e. maintain the hygiene of the first aid room, wheelchair, baby stroller, etc Support the Marketing Communications department in all promotional activities / campaigns / events including event set-up, redemption To handle customer complaints and feedback Education/Professional Qualification SPM/STPM OR Diploma Holder Relevant training or courses that Secretary and Administrative Professional Experience Possess at least 1- or 2-years' experience in Secretary and Office Administrator Show more Show less