Link Healthcare, a Clinigen company, is a growing pharmaceutical services company, with one clear aim: to ensure innovative medicines reach patients all over the globe. Are you looking for the next step in your career We&aposre searching for a Customer Service Representative to join our regional operations team to provide high quality service to our customers across the Asia Pacific region. You&aposll play an integral part of delivering our ambition: a world where medicine is global by design. Requirements On a day to day to day basis, this role will see you: Respond to customer telephone/email enquiries regarding orders, service needs, product complaints, customer accounts, deliveries and back orders or direct enquiry to the appropriate person Process orders in a timely manner Support sourcing and procurement activities for requests Assist with stock for our orders and pick/pack orders as required Liaise with freight forwarders for updates on in- and out- bound stock Maintain temperature monitoring for our warehouse To be successful for this position, you&aposll need: Excellent written and verbal English communication skills Completion of secondary education, diploma or tertiary qualifications preferred Demonstrated experience in a professional customer service environment Strong attention to detail Excellent time management ability Exposure to Good Distribution Practice (GDP) and Health Authority compliant environment advantageous Motivated and adaptable, with a proactive approach to problem solving Excellent team player, with a positive approach to work Willing and able to work from our offices at least 3 days per week in 40150 Experience in pharmaceutical or healthcare setting advantageous. Benefits In return, we we can offer you: Competitive monthly salary 13th month bonus Performance bonus 20 days annual leave Ongoing professional development Hybrid Working arrangements Show more Show less