Service Consultant

Carsome

  • Petaling Jaya, Selangor
  • Permanent
  • Full-time
  • 9 days ago
About YouThe Service Consultant that entails identifying Body & Paint problems with vehicle during vehicle check in to ASC/EC, gathering vehicle condition information with Pre-Inspection about and drafting orders for repairs to be done. Key person that will be communicating with related departments to understand the issue such as repair cost and time.Your Day-to-Day
  • Refer to all the related inspection report and listen to Body & Paint technical team professional
  • comment of issues and symptoms on the vehicle for better understand what the vehicle problem is.
  • Perform Pre-Inspections to narrow down what the cause of the problem.
  • Calculate and provide customer with an estimate of these expenses for resolving the problem.
  • Explain process to related parties so they understand what to expect and when the vehicle will be
  • repaired.
  • Record vehicle information gathered in appropriate database.
Your Know-How
  • A tertiary qualification or equivalent
  • At least 3 year(s) of working experience in After Sales division
  • Proven ability to work within fast-paced and dynamic work environments.
  • Advance skill of computer literacy.
  • Excellent interpersonal & communication skills.
  • Independent, Dynamic, Integrity.
  • Organized, Patiently and good work etiquette.
  • Automotive Engineering related course

Carsome

Similar Jobs

  • Service Consultant

    Carsome

    • Petaling Jaya, Selangor
    About You The Service Consultant that entails identifying Body & Paint problems with vehicle during vehicle check in to ASC/EC, gathering vehicle condition information with Pre-I…
    • 10 days ago
  • SalesForce Service Cloud Senior Consultant

    • Petaling Jaya, Selangor
    Company Highlights: Hybrid Work Arrangement (Work from Home and Office) Regular Company Events (Sports Tournament, Outdoor Activities) Gym, Dental, Optical Responsibilities: Respon…
    • 23 days ago