Linux Desktop Support Engineer

Canonical

Malaysia
Permanent
Full-time

13 days ago

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.The RoleThis is an opportunity for an open source technologist who enjoys solving problems under pressure.

Apply your knowledge of Linux desktop, applications, authentication and security
Demonstrate your knowledge of TCP/IP and wired & wireless networking on Ubuntu Desktop and Ubuntu Server
Act as the technical authority and utilise your experience with popular open source software
Provide advice on deployed architecture, implementing solutions for complex problems
Debug Ubuntu Desktop issues and contribute code to help fix them
Communicate regularly with the customer team about ongoing issues

Ideal ProfileIf you have a passion for the latest open source technologies, technical support, development, desktop technologies and networking, you will love the Desktop Support Engineer role at Canonical.The successful Desktop Support Engineer will have:

BA/BS degree in Computer Science or related technical field
Open source experience
Professional support experience with Linux desktop (preferably Ubuntu or other Debian-based distros)
Familiarity with PC and/or laptop hardware as well as SBCs e.g. Raspberry Pi
Familiarity with Debian or Snap packaging
Experience with GNOME, GTK, Python, or C
Experience with or willingness to learn new technologies, including Snaps, WSL and others
Must be able to speak English fluently
Excellent communication skills and extensive experience in customer-facing positions
High motivation, ability to multi-task and follow-up reliably on commitments
Ability to travel

Apply for this job - https://boards.greenhouse.io/canonical/jobs/5169140What's on Offer?

Join a well known brand within Software / SaaS
Flexible working options
Opportunity to make a positive impact

Canonical

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