Manager, Merchant Channel Management

Hong Leong Bank

Malaysia
Permanent
Full-time

2 months ago

If you are looking to excel and make a difference, take a closer look at us…Functional (job responsibilities)

To manage internal sales channels ( branches, GSME RM, BCB, DITB) and TPAs on merchant application
Develop and implement tactical incentive campaigns to internal sales channel
Perform evaluation, financial analysis, and recommendation on merchant business, projects and campaigns.
Review and analyse merchant application regularly with internal sales channels and TPAs
Work closely with relevant stakeholders across departments to create merchant business opportunity.
To ensure KRAs are met for each channel which include sales, new merchant acquired, terminal target, MDR, revenue
Provide support to branches for merchant business related enquiries.
To joint meeting with internal sales team for key potential merchants.
Participate in strong teamwork and working relationship with team members at all times.
To comply with all relevant guidelines and statutory requirement.

Managerial (team/group responsibilities)

To partner with internal sales team to ensure KRAs are met.
To provide training, coaching, development and motivation to the internal sales team.
Guide junior staff to develop operational excellence

Organizational (organizational responsibilities)

To uphold bank statutory requirement and safeguard bank interest at all times.

Job Requirements

A recognized Diploma/Degree/Master in any business related studies.
Minimum 3-5 years of relevant working experience, preferably leader role in merchant acquiring business.
Communication & presentation skills. Leadership skills.
Passionate, energetic and able to work under pressure.

About Hong Leong BankWe are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.Realise your full potential at Hong Leong Bank by applying now.

Hong Leong Bank

Apply Now