Data & Finance Support Engineer (L2)
- Kuala Lumpur
- Permanent
- Full-time
- Provide L2 support for data and finance applications, addressing user issues and maintaining SLAs.
- Manage and troubleshoot data integration workflows using Informatica ETL tools.
- Monitor and optimize data warehouse systems, ensuring data integrity and performance.
- Perform root cause analysis for recurring incidents and suggest preventive measures.
- Collaborate with development teams to transition new features and updates to production.
- Monitor system performance and capacity, forecasting future requirements.
- Adhere to incident and change management processes, maintaining accurate documentation.
- Bachelors degree in Computer Science, Information Technology, or a related field.
- Proficiency in Unix/Linux commands and shell scripting.
- 3-5 years of experience in application support or development, with a focus on data integration and finance systems.
- Strong SQL skills with experience in Oracle or MS SQL databases.
- Expertise in Informatica ETL and data warehouse systems.
- Familiarity with Java application servers and web servers is a plus.
- Knowledge of OpenShift, Microservices, VM, and Networking is advantageous.
- Excellent problem-solving and troubleshooting abilities.
- Strong verbal and written English communication skills.
- Willingness to work in shifts.