Data & Finance Support Engineer (Informatica ETL- L2)
- Kuala Lumpur
- Permanent
- Full-time
- Provide L2 support for Data & Finance applications, addressing incidents, queries, and user requests promptly.
- Troubleshoot and resolve application issues within SLAs while conducting root cause analysis to prevent recurrence.
- Manage and support workflows using Informatica ETL and data warehousing tools to ensure data accuracy and integrity.
- Monitor system performance and capacity, forecasting future requirements to maintain optimal operations.
- Work closely with development teams to implement resolutions and deploy application updates into production.
- Ensure compliance with incident, problem, and change management processes, maintaining detailed documentation.
- Participate in infrastructure upgrades, Disaster Recovery (DR), and Business Continuity Management (BCM) activities.
- Utilize skills in Oracle/MS SQL, Unix/Linux, Control-M, and shell scripting to support and maintain critical systems.
- Bachelors degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in application support or development, with a focus on data integration and finance systems.
- Experience with Hadoop, Teradata, BI tools (Power BI, QlikSense), and campaign management tools.
- Familiarity with banking regulatory processes such as GL, MAS, GST, and risk reporting.
- Proficiency in: Unix/Linux systems and shell scripting., Oracle/MS SQL/MySQL databases and advanced query skills, Batch scheduling tools such as Control-M.
- Prior experience in the banking and finance domain, including knowledge of financial systems such as GL, MAS, GST, and regulatory reporting.
- Hands-on experience with ETL tools like Informatica and data warehousing technologies.
- Familiarity with application servers (e.g., WebSphere, Hadoop, Cloudera, etc.).
- Exposure to big data tools and frameworks (e.g., Hive, Impala, Spark, Kafka) is a plus.
- Willingness to work in 24x7 shift-based environments.
- Ability to participate in on-call support for critical incidents and operational challenges.
- Certifications in Informatica ETL, Oracle, or Unix/Linux systems.
- Experience with regulatory compliance frameworks and financial risk management tools.