Customer Quality Engineer

• Bachelor's degree or diploma with experience in the field and with minimum

• Candidate with sheet metal knowledge & understanding will be an added advantage.
• Good communication skills.
• GD&T knowledge is added advantage.
• Understand ISO 9001 and 14001 will be an added advantage.

• Ensure subordinate carry out inspection (FA or outgoing) within timeline.
• Carry out continuous improvement activity within or inter departments.
• Window to customer on quality related issue. Ensure no delay in response or feedback.
• Follow up and audit CAPA effectiveness & conduct quality review meeting with SQE (if supplier issue) or internal (production and engineering).
• Establish quality check sheet and/or work instruction for subordinates to follow.
• Conduct training to subordinates and ensure skill matrix of subordinates are refreshed and updated.
• Monitor outgoing or FA performance and drive for improvement (worst hitters).
• Follow up on customer return - collection, rework and return. Reply corrective/ preventive action to customer and monitor new lot quality performance.
• Conduct production line audit and identify areas for improvement.
• Work with NPI / engineering for new product development study, including inspection, FMEA etc.
• Liaise with customer for on-site FA buyoff, routine audit, and/or dispatch RE or technician for rework at customer premises.
• Identify root cause(s) and work with production or technical team for improvement (aim for poke yake or error proofing solution).
• Establish internal quality standards or catalogues as guidelines for subordinates and operation team.
• Perform any other duties as assigned by superior when IT is deemed necessary from time to time.

• EPF/SOCSO
• Attractive Salary
• Personal Growth Opportunities

Maukerja