Instructional Designer
AIG
- Kuala Lumpur
- Permanent
- Full-time
- Conduct needs analysis to determine core audience, performance and learning gaps, job tasks, learner environment and audit current content and learning assets.
- Analyze data and other inputs to understand the full context for the learning challenge.
- Identify core business goals and learning objectives, determining instructional strategies, and learning solutions.
- Use design thinking and rapid prototyping to assess possible solutions, uncover assumptions, and pivot the approach for maximum learning impact.
- Design and develop learning solutions utilizing modern learning methods to ensure learning initiatives produce the desired changes in mindset, behavior, knowledge, and skills.
- Collaborate with global teams and subject matter experts on learning design, development, and delivery, developing and editing content and supporting assets through to the entire process.
- Create and maintain all design documents and deliverables, including storyboards, video scripts project plans, and other artifacts.
- Design and conduct feedback mechanisms (focus groups, pilots), and prioritize outputs for enhanced learning, analyzing program data to make recommendations for continuous improvement.
- Bachelor's degree. (Related experience beyond the minimum required may be substituted in lieu of a degree.)
- 2-5 years progressive work experience in instructional design or learning. (Related experience will be considered.)
- Proven content development skills, combining creative and critical thinking skills to create wireframes, outlines, storyboards, and all types of content deliverables needed in the design process.
- Demonstrated capability to transform business specific content into informative, engaging and memorable learning experiences via different modalities including synchronous and asynchronous e-Learning, videos, and job aids, with an eye for consistency and strategic use of content.
- Comfortable with ADDIE and conversant in other methodologies, including SAM, agile or lean approaches.
- Strong interest in continuous learning with knowledge of evolving trends in the field of learning and organizational psychology.
- Eagerness to explore innovative techniques to deliver cutting edge design solutions.
- Experienced with MS Teams and expert with the Microsoft 365 toolset, including Word, PowerPoint and Excel.
- Great communication skills across all levels of the organization.
- Degree or certificate in a related field (Learning/Education, Instructional Systems/Design, Human Performance and Improvement.)
- Conversant with instructional authoring tools such as MS Powerpoint, Articulate Storyline 360 and/or Adobe Suite or video production toolsets. Knowledge of Cornerstone and other learning technologies helpful.
- Prior Insurance experience not required but helpful.
- AI or AI prompt experience helpful.