Assistant Manager - Business Channels (Operations & Customer Service)
Malaysia
Permanent
Full-time
8 days ago
If you are looking to excel and make a difference, take a closer look at us Provide exemplary customer service to High Net Worth Clients and contribute to expected levels of CSAT (Customer Satisfaction) scores Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner while Carry clear targets for specific products - CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product To support the Relationship Managers & Area Managers in building business rapport with priority banking customers Job Requirements: Malaysian citizen Candidate must possess a minimum Diploma i n any business related studies Candidate must possess at least 2 years of working experience in customer service Possess cash handling and transaction processing experience Related working experience in Financial Institution will be an added advantage