Technical Customer Service Internship (6months-1year)

Continental

  • Petaling Jaya, Selangor
  • Training
  • Full-time
  • 16 days ago
Company DescriptionAt Continental Tyres Malaysia, we are part of a global leader in automotive technology and tire manufacturing. Our team is committed to delivering innovative, safe, and sustainable tire solutions. As part of the Continental Group, we combine German engineering excellence with local expertise to support major industries including mining, port operations, logistics, and construction. We believe in growing talent and empowering our team to shape the future of mobility.Job DescriptionWe are looking for a motivated and detail-oriented intern to join our Technical Customer Service team. This internship offers hands-on exposure to tire performance monitoring, customer support, and field service activities in the Off-The-Road (OTR) tire industry.
Key responsibilities include:Supporting customer tire inspections and complaint investigationsAssisting in technical reporting and root cause analysisMonitoring tire performance data from digital tools (e.g. TPMS, analytics software)Providing field and back-office support to Technical and Sales ManagersParticipating in training programs, customer visits, and service auditsThis role is ideal for someone with strong analytical thinking and an interest in field-based engineering and technical customer support.QualificationsCurrently pursuing a degree in engineering related fields.Excellent communication and report-writing skills in EnglishInterest in off-highway vehicle systems or heavy equipmentProficiency in Microsoft Excel, PowerPoint, and basic data interpretationSelf-motivated, detail-oriented, and able to work both independently and in a teamAdditional InformationMonthly internship allowance providedOpportunity to gain first-hand industry knowledge in one of the world's leading tire manufacturersMentorship and guidance from experienced technical managersExposure to fieldwork, digital solutions, and customer-facing responsibilitiesFriendly and professional working environment with global exposureReady to drive with Continental? Take the first step and fill in the online application.

Continental