Advance Sincere Sdn Bhd are the leading importer and distributor of specialty food and marine produce in Kuala Lumpur. Established in 2017. Over the years, the Advance Sincere brand has become highly recognizable due to its vastly diversified product line. Sales Team Manager, is responsible for leading, motivating, and guiding a team of sales representatives to achieve sales targets and revenue goals. This role involves developing and implementing sales strategies, coaching and mentoring team members, monitoring performance, and collaborating with other departments. Key responsibilities include setting individual and team goals, analyzing sales data, resolving customer issues, and fostering a positive and productive team environment. Key Responsibilities of a Sales Team Lead: Leading and Motivating the Sales Team: This includes setting clear expectations, providing regular feedback, and creating a positive and motivating work environment. Developing and Implementing Sales Strategies: This involves creating and executing plans to achieve sales targets, identifying new business opportunities, and adapting to changing market conditions. Coaching and Mentoring: Providing guidance and support to team members to improve their sales skills, product knowledge, and overall performance. Monitoring and Analyzing Sales Performance: Tracking key metrics, identifying areas for improvement, and implementing strategies to optimize sales results. Recruiting and Training New Sales Representatives: Participating in the hiring process and ensuring that new team members are properly trained and onboarded. Resolving Customer Issues and Ensuring Satisfaction: Handling customer complaints, addressing concerns, and ensuring a high level of customer satisfaction. Collaborating with Other Teams: Working with marketing, product development, and other departments to align sales strategies and achieve overall business objectives. Reporting to Senior Management: Providing regular updates on sales performance, identifying challenges, and proposing solutions. Managing Budgets and Resources: Overseeing the sales budget and ensuring efficient use of resources. Staying Up-to-Date on Industry Trends: Continuously learning about new products, services, and sales techniques to stay ahead of the competition. Skills and Qualifications: Sales Experience: A strong track record of achieving sales targets and driving revenue growth. Leadership Skills: Ability to motivate, inspire, and guide a team. Communication and Interpersonal Skills: Effective communication, active listening, and strong interpersonal skills are crucial. Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions. Problem-Solving Skills: Ability to identify and resolve customer issues and team challenges. Coaching and Mentoring Skills: Ability to provide constructive feedback and guidance to team members. Product Knowledge: A solid understanding of the products or services being sold. Industry Knowledge: Familiarity with the relevant industry and market trends. Show more Show less