Participate in capacity management and KPI monitoring. Apply ITIL-based fault, change, and incident governance protocols. Ensure governance for 5G SA architecture, cloud-native core (VNFs, CNFs, SDN/NFV orchestration) Perform real-time analysis of signaling and packet logs (Wireshark, protocol analyzers, network probes). Deliver incident updates and root-cause reports, ensure post-mortem governance. Develop and maintain policies, SOPs, network diagrams (HLD/LLD), workflows, and audit documentation. Ensure adherence to regulatory and internal standards (telecom codes, ISO, GDPR, etc.). Support SLA and incident ticketing audits. Bachelor's in Telecommunications, ECE, Computer Science, or related field. 5+ years in telecom core networks (MSC/MGW, IMS, EPC/5GC, 5G Core). Proven war-room experience and incident troubleshooting credentials. Hands-on with lifecycle tasks: deployments, patching, upgrades, decommissioning. Skilled in capacity and performance governance aligned with SLAs. Familiarity with RAN, interconnect, billing systems (OSS/BSS) and regulations. Proficient with diagnostic tools: Wireshark, Excellent stakeholder communication, documentation, and cross-team collaboration skills The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: Malaysia (MY) || Shah Alam Req ID: 770896
