Data Quality Manager - Salesforce CRM

• Develop and implement data quality assurance strategies and frameworks.
• Oversee system testing, validation, and performance monitoring to ensure reliable CRM operations.
• Manage defect and incident lifecycle, including reporting, escalation, and resolution using tools like ServiceNow and Jira.
• Collaborate with stakeholders across business, IT, and QA teams to communicate risks and drive continuous improvement initiatives.

• A degree in Information Technology, Computer Science, or a related field.
• Minimum 4-5 years' experience in Salesforce, including configuration and administration.
• Strong background in data quality, governance, and CRM data management.
• Proficient with tools like Jira or ServiceNow for defect and incident handling.
• Excellent communication skills; comfortable working with global stakeholders in an Agile environment.

• Join the pioneer team shaping the new IT hub!
• A supportive MNC work environment
• Hybrid working arrangement

Michael Page