Location : Georgetown, Penang, Malaysia Industry : Mobile Technology / Customer Support Company : Teleperformance Malaysia Job Description: Teleperformance Malaysia is seeking friendly and motivated Cantonese-speaking Customer Support Specialists to support a leading brand in the mobile industry . Based in Georgetown, Penang , this role focuses on delivering excellent customer service through clear communication and problem-solving. Key Responsibilities: Handle customer inquiries via phone, chat, or email in Cantonese and English Provide accurate information and assist with mobile-related issues and requests Maintain a high level of professionalism and customer satisfaction Document all customer interactions accurately Collaborate with internal teams for issue resolution when needed Requirements: Proficiency in Cantonese (spoken and written) is required Good command of English (spoken and written) Minimum SPM or equivalent qualification Customer service experience is an advantage but not necessary Able to work morning and afternoon shifts Must be based in or willing to relocate to Georgetown, Penang What We Offer: Attractive salary up to RM 4,000 per month Fixed working hours - morning and afternoon shifts Full training provided - open to fresh graduates Supportive, multicultural work environment Opportunities for career development within a global company Show more Show less