
Service Advisor (Cantonese Speaker) - Penang
- George Town, Pulau Pinang
- RM 4,500 per month
- Permanent
- Full-time
- Bachelor's degree or diploma in any discipline; fresh graduates welcome.
- Minimum 6 months customer support experience preferred.
- Proficient in English and Cantonese (speaking, reading, writing).
- Strong interest in technology and troubleshooting.
- Excellent communication, problem-solving, and multitasking skills.
- Self-motivated, resilient, and eager to learn.
- Willing to work on rotational shift basis.
- Can relocate to George Town area.
- Provide support on orders, deliveries, payments, product pre-orders, and technical issues.
- Deliver excellent customer service via phone, chat, and other channels.
- Troubleshoot smart devices, PCs, tablets, and mobile OS issues.
- Accurately record customer interactions in internal systems.
- Maintain professionalism and composure under pressure.
- Collaborate with team members and share best practices.
- Training Provided
- Allowance Provided
- 5 Working Days
- EPF and SOSCO
- Annual leave and Medical leave
- 5 Working Days
- Training Provided
- Allowance Provided
Maukerja