Role Purpose: The primary role is to review and establish/investigate the system alerts via a preliminary review to establish if there is anything unusual / discrepancy in the alert. The Associate seeks to validate the usefulness of the alert by utilizing internal system data sources to establish whether the transaction behavior` is lawful and non-suspicious. The findings must be summarized in a clear and concise manner with evidences and thus ensuring that the work is completed in accordance with established procedures and standards. Responsibility: Review the transaction / alert and highlight to Level 2 escalation if unusual activity is indicated Build on Process & Industry knowledge based on Fraud and Anti Money Laundering trends Adhere to the process requirements in accordance with established procedures and set standards. Complete assigned tasks independently in the established timeframe as per the process benchmarks Achieve the levels of productivity and quality as per the standards, agreed for the process. All data requirements (timesheets and process information) is accurately updated in a timely manner. Adhere to Organization Policies and Rules Develop subject matter expertise in Fraud, AML & Customer Experience domain Shoulder additional team responsibility and engage with members as relevant Respond to customer query Qualification & Skills: Graduate - preferably in Commerce & Finance background (Bachelor's Degree) English & Mandarin Communication - Strong Articulation & Written Must have knowledge of AML and Compliance processes Logical & Analytical thought flow Team Player Show more Show less