Mandarin Speaker] Customer Service Representative – Insurance Industry

Aegis BPO Malaysia Sdn Bhd

  • Petaling Jaya, Selangor
  • RM 3,000 per month
  • Permanent
  • Full-time
  • 1 day ago
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-022ac819>[Mandarin Speaker] Customer Service Representative - Insurance IndustryReportFollowMYR3,000 - MYR3,200 Per Month,Fresh GraduatesUrgent JobBe an early applicant!Posted 3 hours ago • Closing 18 Oct 2025Be an early applicant!SaveApplyRequirementsNOW URGENT HIRING!Customer Service Representative - Insurance Industry [Urgent Hiring]Fixed Shift | ️Normal Working Hours | Immediate Joiners PreferredLocation: Ara Damansara, Petaling JayaJob Type: Full-Time | OnsiteShift Timing: 9:00 AM - 6:00 PM (Fixed Shift; Work Life Balance)Working Days: Monday - Friday (Weekend Off Day)Salary: Fixed Basic Salary + Performance IncentivesWhat We're Looking For:
  • Good communication skills in English and Fluent speak in Mandarin
  • Basic computer proficiency
  • Prior experience in customer service is a plus
  • Ability to remain calm and empathetic under pressure
  • Willingness to work in a fixed day shift schedule
ResponsibilitiesKey Responsibilities:
  • Handle inbound and/or outbound calls related to insurance queries
  • Assist customers with policy information, claims, payments, and renewals
  • Resolve issues efficiently and with a high level of professionalism
  • Update customer records and ensure accurate documentation
  • Collaborate with internal teams to escalate complex issues
BenefitsPerks & Benefits:
  • Fixed Working Hours & Weekend Off
  • Job Stability with Long-Term Projects
  • On-the-Job Training
  • Able to travel two places (KL Sentral & Ara Damansara)
  • Mandarin speaker will have additional benefits with the basic salary RM3000
Ready to start your career in a professional and stable environment?Apply Now! Fresh graduate are welcomed!Send your resume to: Additional Benefits
  • Staff Activities
  • Training Provided
  • 5 Working Days
  • Allowance Provided
SkillsCustomer Service Effective Communication Problem-Solving Skills Empathy Mandarin Language Proficiency

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