Job Title: On-Site IT Support Engineer (Level 1/2) - Puchong, MalaysiaClient: Confidential - will disclose upon selectionLocation: Puchong, Malaysia (On-Site:)Duration: On-going | Start: ASAPRate: On applicationYour MissionJoin a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Puchong office.Key Responsibilities- End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support.- Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.- Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.- Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance.You'll NeedTechnical:3-5 years IT experienceWindows/macOS deployment expertiseNetworking basics (TCP/IP, Ethernet)A+/MCP certifications (preferred)Soft Skills:B2 English, MalayExceptional customer serviceTeam collaboration skillsAdaptability in fast-paced environmentsLogistics:Own car/transportMalaysian resident50 lbs lifting ability (to be able to move equipment)Flexible schedule readinessWhy Join?- Impact: Support a global healthcare innovators IT ecosystem.- Growth: Long-term role (1 year or longer potential) in a dynamic environment.- Support: Structured workflow.Apply Now!Ready to drive IT excellence in Puchong?Apply now with your CV including your location:- Your CV- Confirmation of availability in Puchong- Rate acceptance: (confirmed after application)#Hiring #ITJobs #TechMalay #ITSupport #Malaysiatech #L2Engineer #Malayjobs #OnSiteJobs #ITCareers #DesktopSupport