Senior Associate, Partner & Program Support

• The Retail Center of Excellence (COE) is a dynamic regional team at the heart of GrabMart's strategy. Our mission is to enhance our customers' daily shopping experience and build a sustainable business model for the future.
• We develop solutions that strengthen our supermarket partners and unlock new growth opportunities.
• As a regional COE, we create globally-optimized playbooks and provide hands-on support to country teams, empowering them to win in their local markets.
• You'll join a team that has an impact on Grab's long-term growth and sustainability.

• As the Senior Associate for Partner & Program Support, your mission is to ensure the smooth execution of our strategic initiatives by supporting the COE managers and country teams.
• You will be instrumental in managing our central repository of knowledge, coordinating key projects, and preparing materials for high-stakes partner meetings.
• You are part of the organizational backbone that allows the entire COE to operate efficiently and scale its impact across the region.
• You will report to the Head of Retail and work onsite at Petaling Jaya office.

• Project Coordination: Support the planning and execution of key COE projects, tracking timelines, milestones, and dependencies across multiple workstreams.
• Knowledge Management: Own and maintain the COE's central repository of playbooks, case studies, and training materials, ensuring they are up-to-date and easily accessible to country teams.
• Partner Onboarding Support: Assist in the partner onboarding process by coordinating meetings, preparing materials, and tracking the completion of key launch tasks.
• Performance Reporting: Help prepare regular performance reports and presentations for Joint Business Plan (JBP) meetings with our strategic partners.
• Country Team Liaison: Act as a key point of contact for country teams, helping to address their inquiries and connect them with the right resources within the COE.

• You have a Bachelor's degree in Business, Economics, Engineering, or a related field, with at least 4 years of relevant experience.
• You have excellent attention to detail, especially when managing documentation and preparing materials for executive-level stakeholders.
• You have experience using tools like Google Sheets or Excel (can perform complex functions) to analyze data and generate reports.
• You have prior experience in project management, business analysis, or operations support, which would be a strong advantage.

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

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