Credit Management Executive

Singtel

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 1 month ago
Join the Growing Team at Singtel Financial Shared Services in Malaysia*!Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.Why Singtel Finance Shared Services?
  • Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
  • Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
  • Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.
Calling all fresh graduates and junior level Executives! We are seeking motivated and detail-oriented individuals to join us as a Credit Management Executive, who would be open to explore various specializations such as Accounts Receivable (AR), Debt Management, or Corporate AR Chaser/ Collections for Singtel. He/ She shall be allocated to either one of these teams depending on their suitability. This involves overseeing processes related to receipting, refunds, GIRO activities, debt recovery, insolvency, payment follow-up, and resolving disputes.Key Responsibilities:
  • Accounts Receivable (AR) Management:
  • Manage end-to-end receipting activities, including monitoring, reconciliation, and rectification.
  • Handle end-to-end refund activities, including assessments, raising refund requests, and providing supporting documentation.
  • Oversee GIRO activities, such as assessing forms and managing rejections.
  • Implement collection strategies for overdue accounts and corporate clients.
  • Reconcile accounts, prepare reports on AR aging, collections, and credit performance.
  • Debt Recovery & Insolvency Management:
  • Manage debt recovery processes, including consumer bankruptcies and insolvency procedures such as liquidation and judicial management.
  • Liaise with external parties (debt collection agencies, liquidators) to manage delinquent cases.
  • Perform write-offs and allocate payments for insolvency cases.
  • Address internal and external queries related to debt recovery and insolvency matters.
  • Process Improvement & Documentation:
  • Collaborate with IT teams to resolve system defects and ensure proper issue closure.
  • Participate in cross-functional projects aimed at improving AR and debt recovery processes (e.g., automation and RPA).
  • Prepare and submit audit schedules and maintain accurate documentation of processes.
Skills & Qualifications:
  • Bachelor’s Degree in Accounting, Finance, Business, or a related field.
  • Minimum of 1 year of relevant experience, but fresh graduates are strongly encouraged to apply.
  • Proficiency in Microsoft Excel (including formulas, functions, VLOOKUP and pivot tables).
  • Basic knowledge of accounting principles; SAP experience is advantageous.
  • A meticulous and detail-oriented approach with a willingness to learn.
  • Willing to work based on Public Holidays, as and whenever required by the role.
  • Experience in AR management or credit collection, especially for enterprise/corporate clients is a plus.
  • Exposure to debt recovery processes and working with debt collection agents is an advantage.
Join us on our mission to continue defining the future of financial services. Apply Now!

Singtel