Branch Executive

• Engaging and interacting with customers

• Offering the right solutions

• Delivering on our service promises

• Provide product and service info via face-to-face interactions

• Promote and educate customers on Self-Serve Facilities

• Resolve product/service issues end-to-end

• Handle escalations and recommend solutions

• Participate in projects and training sessions

• Support other branches when needed

• Bachelor's degree (fresh grads welcome!)

• Passion for customer service

• Strong communication skills (verbal & written)

• Team player with a pleasant and adaptive attitude

• Able to handle customers and agents at all levels

• Strong decision-making and analytical skills

EPS Consultants