Job Description Oversee daily branch operations and administrative systems. Support sales activities and facilities functions. Maintain office systems, including data management and filing. Manage office supplies and place orders when needed. Handle phone calls, emails, letters, and packages. Maintain an efficient office environment. Provide customer service by assisting agents with documentation flow. Communicate effectively and provide basic training to agents when required. Job Requirements Degree or diploma in a business-related field. 1-2 years of customer service or sales administration experience preferred. Fresh graduates are welcome (training provided). Strong IT knowledge; proficiency in Microsoft Office (Word, Excel, Outlook). Salesforce/Tableau a plus. Languages: English, Bahasa Malaysia, Mandarin (Mandarin preferred for dealing with external stakeholders). Experience in real estate or project management is an advantage. Preferably Female Mandarin speaker.