????Now Hiring: Customer Service Representative Mandarin-Speaking ????Mode: Fully Remote (Required to attend 10 days training at TTDI) ????Salary: RM3500 - RM4000 We are looking for a Customer Service Representative (Mandarin Speaker) to join our growing global team! If you're passionate about delivering excellent customer experiences and want to advance your career in customer service, we'd love to connect with you! ????Why Join Us -Work From Home - achieve better work-life balance -Be part of a dynamic and supportive global team -Opportunities for career growth in customer service ????Key Responsibilities -Handle customer inquiries promptly via livechat -Provide accurate information, resolve issues and ensure customer satisfaction -Maintain records of customer interactions in the CRM system -Collaborate with internal teams to escalate and resolve complex cases -Deliver positive customer experiences through empathy and clear communication ????Requirements -Minimum SPM qualification -At least 1 year of experience in Customer Service (CSR) -Fluent in Mandarin (spoken & written) -Strong communication and problem-solving skills -CRM proficiency is an advantage ???? Apply Now! Send your resume to ???? [HIDDEN TEXT] if you're keen!