Senior Restaurant Manager (Full-Time, On-Site - Kuala Lumpur) Overview: We are looking for a highly polished and service-driven Senior Restaurant Manager to lead the operations of our Inyernstional flagship luxury dining establishment in Kuala Lumpur. This full-time, on-site role demands a strong leader with a deep understanding of high-end hospitality, exceptional service standards, and refined guest experiences. The ideal candidate will be passionate about creating memorable, world-class dining moments and cultivating a team that embodies the values of excellence, discretion, and genuine hospitality. Key Responsibilities: Oversee the daily operations of a premium restaurant environment, ensuring seamless execution of service at every level Lead by example in delivering gracious, intuitive, and personalized guest experiences Recruit, train, and develop a service-oriented team with a strong emphasis on luxury standards and attention to detail Uphold the highest levels of cleanliness, ambiance, and presentation in alignment with the brand's prestige Manage guest relations with a proactive and diplomatic approach, handling feedback with finesse and discretion Work closely with the culinary team to maintain a cohesive, elevated food and beverage offering Maintain strict control over quality, costs, inventory, and overall profitability without compromising service excellence Drive team performance through leadership, training, coaching, and consistent performance evaluations Foster a culture of professionalism, integrity, and refined service throughout all levels of operation Qualifications & Attributes: Proven experience in luxury restaurant or 5-star hospitality management roles Demonstrated expertise in guest service excellence and customer satisfaction at a premium level Outstanding leadership and team management skills with a hands-on, service-first mindset Exceptional verbal and written communication skills; fluent in English and other languages is a plus Experience in training and developing staff to uphold luxury service standards Calm, composed, and confident in high-pressure, fast-paced environments Strong knowledge of fine dining protocols, wine and beverage service, and industry best practices Qualifications in Hospitality Management or a related field are highly regarded Show more Show less