Assistant Manager
Aon
- George Town, Pulau Pinang
- Permanent
- Full-time
- Networking with insurance companies and secure best available terms in insurance placements
- Accountable for executing the World Class Broking Strategy for Renewal and New Business with focus on business results and growth in collaboration with Actuarial/Analytics, Account Management, Business Development and Broking COE Teams
- Timely actions on all broking duties not limited to issuing broking slips for placement as well as renewal billings, checking of policies & endorsement etc
- Contributing to ongoing client satisfaction, retention and profitability
- Working in partnership with Account Management team to ensure client needs and expectations are met
- Address COE Team, Account Management Team and Carrier issues and concerns thru regular cadence
- Comply with all internal and external timelines and KPI’s in accordance to the goals and key responsibilities provided
- Participating in the direction and implementation/execution of insurer engagement strategy
- Follow-up with insurers on policy documents, check policy to ensure it matches with the coverage confirmed to client, notify insurer of any discrepancies and follow-up on their amendment
- Request for renewal terms and documents from insurers
- Provide supports on pre-renewal strategy meetings with clients
- Providing advice to colleagues on placement design, available coverage and capacity, likely pricing, potential coverage enhancements and market progress within scope of responsibility
- Work closely with COE Team and Account Management Team to ensure that agreed TAT for each renewal milestone are strictly being followed
- Undertaking placement activities such as
- Conduct and setup Request for Proposals (RFPs) in Total Benefit Solution (TBS) for renewal and RFP rounds
- Setup Scoring Criteria/Objectives in TBS
- Approach the insurance market for quotations
- Negotiating terms and conditions of placement with carriers, obtaining quotes, and handling underwriter queries (and requests) for information
- Develop and prepare broking slips/placement slip/insurance summary slip for placement
- Ensure all renewals are confirmed and risks are placed timely with carriers
- Ensure all internal communication and the insurer documentation and correspondences are kept in the designed file/folder for future reference
- Review all renewal document i.e. Policy/cover note/hold cover confirmation on timely manner according to the guidelines prior deliver to clients
- Full utilization/ use of World Class Broking platform
- To collaborate, where necessary, with other teams on joint opportunities