Executive Client Management Administration

DKSH

  • Petaling Jaya, Selangor
  • Permanent
  • Full-time
  • 8 days ago
Job SummarySupport the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clientsGeneral Responsibilities
  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Conduct business analysis to understand market situation and clients' requirements to support development of business plans
  • Prepare documents on business integration, including processes and system setups
  • Prepare report and track the accuracy of clients' profit and loss
  • Upload of trade deals / price maintenance / stock reservation.
  • Preparation of business review data.
  • Preparation of monthly billing report
  • Claim matching in our system (Exceedra)
  • Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely
  • Prepare relevant documents for business communications and business review meetings
  • Coordinate and communicate all planned activities to all operational departments and Business Units
Functional Skills and Knowledge
  • Demonstrate basic understanding of clients' industry/business/products
  • Demonstrate basic client management and communication skills
  • Proven advanced numeracy and quantitative analysis
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
  • Demonstrate fluency in local language and ideally in English, both written and spoken
EducationCertificate/diploma in Business Administration, or equivalentRequisition Number: 193746Job Function: Client Management

DKSH

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