Client Background: BPO wing that offering a spectrum of services, from data analysis, customer service, and risk management to administration, IT support, human resources, marketing, and beyond. Location: KL Tenure: Permanent role Salary : Basic Salary Duties and Responsibilities: . in processing orders, requests, and transactions with flair. . Initiate proactive customer outreach to enhance their experience. . Tackle customer complaints with finesse and efficiency. . Gather and analyze valuable customer feedback. . Respond promptly and professionally to customer inquiries. . Maintain a positive, empathetic demeanor at all times. . Collaborate and coordinate seamlessly with your awesome colleagues. Job Qualifications: . College degree preferred but not a deal-breaker for passionate individuals. . Keep your cool under pressure, turning customer stress into satisfaction. . Computer-savvy and comfortable navigating digital landscapes. . Previous experience in customer support is a plus. . Proficient in both written and spoken English and selected languages to support. . Impressive typing skills. . Master the art of multitasking and effective time management. If you are interested in the position, kindly apply directly online by clicking on the 'Apply' button. Thank you.
