Requirements Fundamental understanding of TCP/IP and networking protocols Hands-on expertise in configuration and troubleshooting in Routing & switching Hands on expertise in Security products like Firewalls, VPN, Web Proxy, Cisco ISE, IPS, etc. In depth understanding and troubleshooting expertise with preferably Palo Alto FWs is an advantage. Expertise in Security management tools like AlgoSec Firewall Analyzer, Fireflow. Expertise in Campus LAN, Wireless networks with Cisco WLC, Aironet APs, implementation, refresh and troubleshooting complex issues in Wireless infra. Expertised in Network Hardware refresh, OS upgrade and patching. Good understanding of DHCP, DNS and IP address management tools Expertise in Data Center products, Cisco Nexus, ACI, F5 LTM will be an advantage Expertise in Public cloud Networking, Private cloud, VMware NSX-T, SDN technologies will be an advantage Good understanding of SNMP and API based monitoring tools, Logic Monitor, SolarWinds, NetScout. Automation and scripting expertise will be an advantage Good understanding of ITIL processes; Service request, Change, Problem & Incident handling Able to document operational support procedures, network diagrams for operation support and audit purposes PROFILE / Qualifications University Degree / Diploma from reputed Institution Minimum 3 years working expertise in network support in a sizable organization Technical Expertise and Capabilities Must be hands-on expertise in sizable network implementation and support CCNA / CCNP with equivalent expertise Certifications from Leading Product Vendors like Palo Alto, F5, Checkpoint. Excellent troubleshooting expertise Show more Show less