Cash Application Executive
- Selangor
- Permanent
- Full-time
- Accurately process daily customer payments by uploading and reversing receipts in the Accounts Receivable (AR) system for invoice matching.
- Monitor daily bank transaction and ensure timely system updates.
- Prepare and submit both manual and auto GIRO collections and ensure timely submission via the banking platform.
- Collaborate closely with Collection Officers or internal teams to resolve unapplied, misapplied, or unidentified payments by investigating and matching to the correct customer invoices.
- Manage short payments, overpayments, and other discrepancies by performing appropriate actions such as write-offs (e.g., due to currency exchange differences or rounding issues.).
- Generate, track, and analyse daily collection reports for internal tracking and reconciliation purposes.
- Perform reconciliations by verifying receipt postings against bank statements and resolving variances with appropriate support. Liaise with business units to support finance-related process improvements.
- Perform reconciliations by verifying receipt postings against bank statements and resolving variances with appropriate support.
- Monitor and act on key KPIs including reduction in unapplied receipts, responsiveness, resolution time, and customer satisfaction metrics.
- Maintain accurate documentations of customer interactions, collections notes, and supporting evidence for account actions.
- Initiate and drive resolution processes with internal partner to address unapplied or disputed payments.
- Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned.
- Support month-end closing activities.
- Support internal and external audits by preparing and providing required documentations
- Minimum 1 - 2 years of experience in Accounts Receivable, cash application or Finance operations.
- Diploma or Degree in Accounting, Business Administration, Finance, or equivalent.
- Exposure to a shared services experience or multinational environments is an advantage.
- Fresh graduates with relevant experience are also encouraged to apply.
- Good understanding of AR process.
- Familiarity with billing and AR principles.
- Proficient in Microsoft office such as Excel
- Proficient in ERP systems (e.g., Oracle) is an advantage.