CREDIT SPECIALIST

CTOS

  • Malaysia
  • Permanent
  • Full-time
  • 2 months ago
We are Malaysia's leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.· Monitor and follow up on all large corporates receivable accounts to ensure timely collection of payments.· Compile supporting documents and invoices to customer monthly basis.· Upload invoices and relevant documents to customer portals to facilitate timely payment processing.· Collaborate closely with internal stakeholders (e.g., Sales, Billing, IT) to investigate and resolve disputes in a timely manner· To support waiver submission and accurate payment posting.· Escalate critical accounts or issues that may impact cash flow or pose significant risk.· Provide timely updates on disputed accounts and early warning signals of potential collection risks.· Provide collections forecasts, to support decision-making and cash flow planning.· Ensure adherence to internal controls, company policies, and compliance standards in all collection activities.· Able to communicate effectively with team members and stakeholders, including customers, to resolve any issues and ensure prompt payment of outstanding invoices.· Understanding the accounts receivables processes, including invoicing, collections, and cash application.· The credit specialist should be customer service-oriented, ensuring that customers receive prompt and courteous assistance in resolving any collection issues.
· Proficient in Microsoft Excel, Microsoft Power Point and ERP systems (e.g., SAP) is an advantage.· Detail-oriented with strong analytical and problem-solving abilities.· Ability to work independently and manage multiple priorities in a fast-paced environment.· Good command English & Malay both written and spoken.· Good inter-personal and communication skills.· Handling confidential and sensitive information with discretion and professionalism.Spoken Language: Malay, English, MandarinWritten Language: Malay, English

CTOS