Account Manager

Delivery Hero

Ipoh, Perak
Permanent
Full-time

19 days ago

About the opportunityWe are looking for an Account Manager to be based in Perak. This role will be reporting to the Lead, Account Management in the Commercial Department. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.Responsibilities:Responsibilities include, but are not limited to:

Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
Monitor accounts and identifying upsell and cross-sell opportunities
Develop sound strategic marketing plans and ensure consistent growth for the client's business
Monitor each account's performance metrics and ensure compliance with foodpanda's operational standards function.
Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.

What you need to be successful

3 - 5 years' experience within a client management role preferable
Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce
Experience leading a team will also be considered an advantage
Exceptional verbal and written communication skills.
Ability to collect, track, and analyze large amounts of data.
Adaptability and strong problem-solving skills.
Outstanding knowledge of MS Office
Knowledge in Salesforce is a plus
Ability to speak in other languages would be an added advantage

Key Competencies:

Account Management
Client Relationship Building
Upselling/Cross-Selling
E-Commerce
Revenue Management
Project Management
Data Analytics
Critical Thinking/Problem Solving/Negotiation

Who we are“To be the most loved everyday food and groceries destination!” - that's our mission at foodpanda (small 'f').foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world's leading local delivery platform operating in 70+ countries worldwide.What's in it for youWhat We Offer?Career Growth - We believe that everyone owns their career and you will be supported with the framework and structure for you to craft your learning experiences in foodpanda. We provide learning opportunities that support your professional as well as personal aspirations, for you to discover and maybe even rediscover your life's calling.Culture - We believe in getting 1% better everyday. We do this by constantly looking for ways to enhance the way we do things. We strive to look beyond the limits of today to set ourselves up to succeed tomorrow. We make bold decisions and we learn from our mistakes towards better solutions. We embrace diversity not just because it's right, but also because it makes us stronger.These values enable us to create a diverse and inclusive workplace culture which allows everyone within the organization to thrive via a creative and dynamic team environment where you are empowered, engaged and appreciated.

Delivery Hero

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