Senior Social Media Manager (Team Lead) [Agency Background Preferred]
Subang Jaya, Selangor
Permanent
Full-time
1 month ago
Senior Social Media Manager (Team Lead) Job Description: To lead and guide the social media team forward in carrying out general day-to-day management, client servicing, pitch preparation as well as relevant project execution and management for largely external automotive clients and some internal projects. To lead the team with content strategy development for all accounts with input from the client as well as to ensure consistent implementation and improvement To lead creative concept development and idea creation along with the internal creative team and the social media team (we have an internal creative team comprising of a Creative Director, an animator as well a photographer/videographer and more) To ensure all members of the team are aware of their tasks and to also ensure team morale is kept high, with the assistance of the CEO. To help ensure that the team keeps up to date with current trends and adopts industry best practices including new trending content, new ad functions/solutions, "kaizen" approach and more with the aim of continuous improvement To receive brief and carry out client liaison as well as lead internal communications with other stakeholders (i.e creative team, etc) to meet client's social media requirements, for both retainer and ad-hoc jobs To lead with other technical aspects of social media including awareness advertising on platforms like Meta, performance marketing and more (we do have an internal Performance Marketing specialist) To help provide relevant post-campaign reports with existing tools including Facebook Insights, listening tools and more To be able to work outside working hours when required in accordance to the demand of the job To ensure that project deadlines are adhered to and delivered with required quality Maintain good relationships with clients in the interest of the Company. Key Requirement: Leader qualities Good understanding of social media's content and advertising aspects including technical knowledge Good interpersonal skills Team work Creative Good copywriting skills with strong command of written English Understanding/experience with automotive clients is not a key requirement, but a bonus KPI: To ensure the team is guided well with clear objectives To help keep team morale high To ensure that all projects/jobs are well-planned and executed as per client's requirements, as well as within set timeline and with required quality To help guide the team to constantly improve and keep up with the latest industry practice To ensure the company is not put in a bad light To ensure that the profit margin requirements for the project are met Show more Show less