Senior Executive, Social Media Management Hybrid Remote, Kuala Lumpur, Malaysia
- Kuala Lumpur
- Permanent
- Full-time
- Lead, manage and maintain good business relationships with clients and potential clients, which include internal and external clients across GOAT - WPP Media.
- Assist the Account Lead on the businesses assigned, keep Client on their toes and able to provide strategic inputs to the Clients and internal teams.
- Ensure the smooth running of day-to-day jobs and campaigns - communicating the correct information/brief to all members of the team, facing clients, timeline management, internal teams management, budget management, co-ordination, community management, content management and reporting.
- It is vital to understand the needs of your clients, which you'll learn through liaising closely with them, often on a daily basis.
- Work closely with the Content and Insights & Analytics teams, attending briefings and strategy sessions, and work with them to build meaningful and relevant content.
- Use the social tools effectively to generate insightful reports and social audits.
- Analyze, strategize, ideate and execute.
- Administrative work - quotations, registrations forms, financial stuffs (ensure quotations are signed & submitted to Finance, follow up on POs and invoices with Clients and/or vendors)
- A natural passion in people as your daily work will be surrounded by internal and external stakeholders such as your support team in content creation, social listening, internal & external agencies, external media owners, clients, etc.
- Prefer those with at least 1-2 years experience in a social media agency or creative agency.
- A deep knowledge of primary social platforms (ie. Facebook, Instagram, YouTube, TikTok, X) and new and emerging technologies and their benefits to brand and businesses
- Possess a natural curiosity and penchant for exploring the ins and outs of social media platforms.
- Excellent interpersonal, communication and presentation skills.
- Highly organized and excellent attention to detail.
- Driven, self-motivated, independent, dependable and passionate individual.
- Willing to work beyond normal working hours when required and/or attending to client's request or crisis.
- Excellent proficiency in English & Bahasa Malaysia is required.