Head, GWBPB - PTS - Trust & Estate Administration MY

• Act as the primary point of contact for all key clients and their families regarding trust and estate matters.
• Build and maintain strong client relationships, understanding their needs and objectives related to trusts and estates.
• To effectively collaborate with all internal stake holders (Private Banking Sale)

• Oversee the administration of trust accounts, ensuring compliance with legal and regulatory requirements.
• Manage distributions from trusts in accordance with the terms of the trust documents and client wishes.
• Monitor trust assets and financial performance, ensuring that investment strategies align with client goals and risk tolerance, and coordinate with investment advisors as necessary.
• Ensure financial reports and statements are prepared for clients and beneficiaries, detailing the status and performance of trust assets.
• Manage conflict, mediate disputes, and work towards equitable resolutions while upholding the fiduciary duties of the trust.

• Lead and guide the team on the process of estate settlement, including asset distribution, payment of debts and taxes, and preparation of estate tax returns.
• Work closely with attorneys, accountants, and other professionals to ensure proper execution of estate plans.

• Ensure compliance with relevant laws, regulations, and internal policies governing trust and estate administration.
• Mitigate risks associated with fiduciary responsibilities through diligent oversight and adherence to best practices.

• Supervise a team of trust administrators and estate planners, providing guidance, training, and mentorship.
• Foster a collaborative and supportive work environment that encourages professional growth and excellence.

• Stay abreast of industry trends, legislative changes, and best practices in trust and estate administration.
• Implement improvements to operational processes and systems to enhance efficiency and client service.

CIMB