Team Leader (Mandarin Speaker)

Kuala Lumpur
Permanent
Full-time

27 days ago

MohonKelayakan

Minimum 1 year of relevant experience
Fluency in English and Chinese ( Verbal and Written)
Able to work rotational shift ( working hour based on serving country)

Tanggungjawab- Lead, motivate, and manage a team to achieve daily, weekly, and monthly performance targets.- Monitor and evaluate team performance through call quality, productivity, and adherence reports.- Conduct regular team meetings, coaching sessions, and performance reviews.- Handle escalations and resolve complex customer issues effectively.- Ensure compliance with company policies, processes, and client requirements.Manfaat

Training Provided
Allowance provided
Medical Insurance and coverage
EPS & SOCSO

Manfaat tambahan

Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Medical Insurance
Training Provided
Allowance Provided
5 Working Days

KemahiranTeam Leadership Mandarin Language Proficiency Communication Skills Problem-solvingPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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