Senior Executive, Corporate Catering & Outlet Operation
AirAsia
- Sepang, Selangor
- Permanent
- Full-time
- Develop and maintain relationships with corporate clients, understanding their needs and preferences to tailor catering services accordingly.
- Manage the day-to-day operations of our outlets, including staffing, inventory management, and ensuring compliance with health and safety regulations.
- Collaborate with the culinary team to develop innovative menus and offerings that meet the needs and preferences of our clients.
- Train and supervise staff to ensure they deliver high-quality service and adhere to company policies and procedures.
- Monitor and analyze financial performance metrics, including sales, costs, and profitability, and implement strategies to optimize performance.
- Stay updated on industry trends and best practices, continuously seeking opportunities for improvement and innovation.
- Handle customer inquiries and concerns in a professional and timely manner, resolving issues to ensure customer satisfaction.Qualifications:-Bachelor's degree in Hospitality Management, Business Administration, or related field. Master’s degree preferred.
-Minimum of 3 years of experience in hospitality management, with a focus on corporate catering and food service operations.
-Strong understanding of catering operations, including menu planning, event coordination, and food safety standards.
-Excellent leadership and communication skills, with the ability to motivate and inspire a team.
-Proven track record of delivering exceptional customer service and building strong client relationships.
-Proficiency in Microsoft Office suite and catering management software.
-Ability to work flexible hours, including evenings and weekends, to accommodate catering events and outlet operations.
Certification in food safety and sanitation preferred.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.