Customer Service Executive (Mon-Fri)

  • Petaling Jaya, Selangor
  • Permanent
  • Full-time
  • 1 month ago
Job Responsibility Handle incoming calls using proper sales and customer service practices throughout the interaction. Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses. Resolve issues within our support scope, guiding towards third-party solutions or paid consultations when necessary. Troubleshoot client products to ensure a one-call resolution. Exhibit excellent interpersonal skills and thrive in a fast-paced, high-volume environment. Open to working in rotational shifts. Job Requirements Language Requirement: Excellent in English in terms of verbal, written and comprehension Education level : SPM and above Candidates with B2B/ B2C sales experience will have added advantage Passion to do sales and achieve target Fresh Graduates are encourage to apply Job Benefits Provided training EPF, Socso Annual Leave Mon-Fri; 9am-6pm Near to LRT Show more Show less

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