EXT - Commercial Excellence Executive
- Kuala Lumpur Klang, Selangor
- Permanent
- Full-time
- Maintain quality of Customer Data in Veeva - perform periodic data maintenance and ensure veracity of new uploads
- Timely and accurate update of Sell Out data to support Engage Analytics
- Maintain and ensure accuracy of all Sales Performance Reports, ranging from Sales vs Target to SFE KPIs, as required by Business Segments
- Timely and accurate Ceesa report
- Support Commercial Excellence Lead in driving Business Analytics, Forecasting, Pricing and any other ad hoc CE related topics
- Support on customer engagement channel integration, CLM, digital content creation and customer portals, provide guidance on building content based on unique customer preference and needs
- Assist Sales and Training department in administrative matters
- Bachelor's degree in Business, Marketing, Economics, Data Engineering, Data Management, Computer Science, or related fields
- Three years of experience in Commercial Excellence, Sales, Marketing, or other commercial roles
- Preferably having experience in driving CRM adoption and other sales tools
- Proficiency in business intelligence tools (e.g., Power BI, Tableau) and CRM systems (e.g., Salesforce)
- Proficiency in Microsoft tools (e.g., Excel, PowerPoint)
- Data-driven decision-making (leveraging tools and analytics to understand trends, performance, and customer behaviour)
- Digital and technology awareness (familiarity with automation tools to streamline processes)
- Project management skills