SENIOR BUSINESS ANALYST

• Create and deliver change strategies, and plans to help teams in region maximise their adoption of new solutions
• Identify and clarify the change impact of the business regarding the new ways of working
• Execute change management activities according to regional and global strategy
• Measure the success of change initiatives and strategies and implement corrective actions
• Build and maintain relationships with stakeholders who have accountability for program execution

• Build deep system knowledge of the service line assigned to become an SME within our organization;
• Design and enhance continuously our business processes in partnership with the service line operational leaders;
• Maintain the workflow solution global configuration updated against the approved business processes;
• Ensure country level implementations adhere to group-wide standards;
• Analyse and understand in-depth functionality and capabilities of existing and new tools and application in use;
• Support identifying TMF global automation gaps and tech stack functionality improvements;
• Analyse local requirements to identify gaps vs. group standard, proposing solutions that maintain the solutions' integrity;
• Solve complex problems that arise through a project and design solutions;
• Assess, plan, and supervise the business processes upgrades and enhancements of the workflow solution;
• Collaborate with other business analysts on the analysis activities to implement our workflow application;
• Lead the preparation & kick Off, data gathering, and gap analysis for the implementation of our workflow application;
• Provide hands on technical support to analysts who are configuring our workflow tool;
• Generate end-to-end business analysis documentation, ensuring on time & high-quality delivery;
• Create and update business analysis documentation;
• Implement the agreed governance for keeping track of the change management of business analysis documentation;
• Support the training and communications on business design processes;
• Support the creation of training material on approved business processes.

• +3 years of experience as Business or IT Analyst
• Experience preparing process maps, data models
• Basic SQL (DB) knowledge is a plus
• Alteryx/Power BI/Power Platform knowledge is a plus
• Strong analytical skills, ability to interpret and structure data for different audience.
• "Can do" approach and positive problem-solving attitude
• Be able to work independently, but in full transparency when facing challenges

TMF Group