Assistant Manager, Digital Learning & Development

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 13 days ago
Join our family today. Together, We&aposll Make Travel Better. What you&aposll be doing - Curate Digital Learning Content: responsible for analysis, design, development, and implementation of innovative digital learning content tailored to the needs of frontline and back-office staff. Apply Instructional Design and Adult Learning Principles: Utilize Adult Learning Principles to develop engaging user experiences, courses, and learning materials that cater to diverse learning styles. Digital Learning Content Management: Maintain and regularly update Plaza Premium Group's digital learning repository, ensuring content is relevant, accessible, and of high quality. Maintain Digital Learning Platforms: Ongoing maintenance and enhancement of the digital learning platforms, ensuring it remain a reliable resource for all staff. Create Internal Training Communications: Manage the ongoing maintenance and enhancement of the digital learning platform, ensuring it remains a reliable resource for all staff. Engage Stakeholders Globally: Work closely with various stakeholders to conduct needs analyses, gather requirements, and ensure that learning solutions align with organizational goals. Collect feedback from users to continually improve the learning experience and implement necessary changes to resources and platform functionality. Manage Project Timelines: Oversee project timelines and deliverables, ensuring that digital learning initiatives are completed on schedule and within budget. Develop and maintain dashboards to monitor usage rates and engagement levels of the digital learning platform, using data to inform improvements and strategies. Training and Support: Provide training and ongoing support to staff on the use of the digital learning platform and associated resources. Integrate External Learning Platforms: Connect with external learning platforms, including LinkedIn Learning and other 3rd party platforms, to broaden the range of available learning resources and enhance the learning experience. Vendor Management: Lead a small team of learning experience designers and coordinate with external vendors to develop and deliver high-quality learning resources. About you: Minimum Experience: Minimum of 2 years of experience in learning experience design, instructional design, or a related role, preferably within a corporate environment. Demonstrated experience in developing digital learning solutions and managing LMS (e.g., PPG Think, Docebo, Workday). Proficiency in eLearning authoring tools (e.g., HeyGen, Elai, Synthesia, Articulate Storyline, Adobe Captivate) and within at least 1 proprietary Learning Management Systems (LMS). Familiarity with UX/UI design principles and tools (e.g., Canva, Capcut, Miro, Figma). Proven track record of creating effective training materials and learning experiences that enhance employee integration and performance. Experience in off-the-shelf learning platforms (e.g., LinkedIn Learning). Experience in data analysis and reporting tools to track engagement and usage metrics. Experience in developing and adapting content for multilingual audiences, ensuring cultural relevance and accessibility. Candidates with less experience may be considered for the Senior Executive position. Education: Degree Holder or any higher. :Excellent in written and spoken English and any additional 2 Language. Computer Language: SCORM/xAPI, HTML/CSS Flexibility to work early or late hours as needed to accommodate meetings covering global countries across different time zones. Show more Show less

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