Customer Service Consultant

Kuala Lumpur
Permanent
Full-time

16 days ago

The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process.and confirm customers’ orders timely, for any customers within the SEA region and for any customer buying Solution driven products offered forthe Retails and Fuelling Solutions Industry. The role has the objective to maximize the efficiency in order intake and revenue for the given periodand to match customers’ delivery time expectation and to improve or enhance our customer’s experience. He/She is also responsible to manageall outbound customs and trade issues and maintain all relevant customers’ data.

to be completed

5-year customer service experience

Experience in Logistics and Supply Chain

Experience in International Trade

Knowledge of import/export carriers and

customs matters.Strong Excel dashboard and visualpresentation skills

Significant attention to detail

Problem solving and decision-making

skills.

Strong interpersonal and communication

skills (Verbal & Written)

Strong teamwork attitude

Fuel Retail industry knowledge

WHO IS GILBARCO VEEDER-ROOTGilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.WHO IS VONTIERVontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company’s website at .At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.Together, let’s enable the way the world moves!

Vontier

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