Customer Service Consultant
Planet Telecoms Managed Services Sdn Bhd
- Kuala Lumpur Selangor
- RM 2,500 per month
- Permanent
- Full-time
- Candidate must possess at least a SPM or Diploma in any field or equivalent.
- Preferably with retail experience in telecommunication products and services.
- At least One (1) year of working experience in the related field is required for this position.
- Able to work in flexible hours including weekends and public holidays, according to the retail operational requirement.
- Sales oriented and able to work independently.
- Good communication and good customer services.
- Good discipline and work as a team.
- Able to work in Sunway Putra Mall / IOI Damansara Mall
- Function as a Customer Service professional that politely and proficiently attends to service requests and sales interactions with walk in customer at the shop.
- Handle enquiries on services provided ie. Postpaid, Prepaid, Broadband, Account Status, etc.
- Responsible in handling customer information, monetary transactions, handsets and ensuring proper control, reconciliation and timely updates in the system
- To maintain accurate and comprehensive record of new and existing customers.
- Medical Reimbursement
- Group Hospital & Surgical Insurance.
- Attendance allowance.
- Free uniforms.
- Commission
- Annual Leave
- Medical and Hospitalisation Leave
- EPF / SOCSO / PCB
- Medical Insurance
- Overtime Pay
- Training Provided
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