Digital Product Manager

Kuala Lumpur
Permanent
Full-time

1 month ago

Entity: TechnologyJob Family Group: IT&S GroupJob Description:You will work withWorking closely with business leads and managers, the role will be responsible for aligning multiple product work streams to a single coherent vision, ensuring revenue and customer satisfaction goals are met . This role will interact directly with our B2B and B2C businesses across multiple countries, technology development teams, business product owners and 3rd party vendors. Ideally you will be experienced in managing the delivery of CRM solutions in meeting the demand of the business.Let me tell you about the roleA Product Manager takes ownership of overall product and portfolio success, focusing on understanding customer needs and identifying opportunities to significantly improve its experience. This role involves defining product strategy, crafting a compelling vision, and driving the product lifecycle from concept to launch and scaling. Collaboration is key, working closely with engineers, designers, and business partners to deliver impactful solutions. The role requires a methodical approach to evaluating outcomes, ensuring alignment with bp’s financial, operational, and customer strategies. As a hands-on contributor, the Product Manager manages day-to-day accountability and performance management to achieve product success.What you will deliverBusiness focused:

Analytical and commercially focused, using data-driven insights, metrics, and analytics to evaluate product performance and link outcomes to strategy
Clearly define why we are pushing a product, considering market, competitor, technical, and operational aspects of bp’s strategy and vision
Understand business and technical economic value, such as TCO, unit economics, NPV, ROIC, and other commercial measures
Translate vision into strategic product roadmaps with an agile delivery approach in partnership with Tech while handling cyber, operational, and/or regulatory risks
Plans and control costs associated with running a product, including collecting, analysing, and reporting cost/benefit information to more optimally provide value

Human centered:

Know and empathize with internal and/or external customer(s) needs to reinvent and innovate product solutions
Integrate customer and partner feedback loops to ensure that product solutions and outcomes meet organizational needs
Ability to coach team members and drive cross-discipline problem solving to achieve business outcomes

Technology driven:

Use lean, iterative experiments and low-fidelity prototyping to find signal, validate hypothesis, and iterate before moving to scale
Collaborate with partners to define end-state architecture and drive secure, resilient, performant, and scalable technology solutions
Engage with partners on data management, laying out how data is processed, stored, accessed, and protected
Assess opportunities for reusing enterprise solutions and build new platforms with enterprise scalability in mind
A keen curiosity about emerging tools and technologies

Transformational leadership:

Partner with team members on new working practices to drive collaboration and efficiency
Balance customer insights, business goals, and industry opportunity spaces
Influence and create alignment across a broad set of senior executives and partners to secure resources and overcome impediments to bringing products to market

What you will need to be successful (experience and qualifications)At this level, the Product Manager is proficient in applying core product management principles to achieve business and customer goals. They play an active role in developing customer-centric products, leveraging data insights to refine strategies and guide decision-making. Responsibilities include managing technical and operational processes, defining product requirements, and addressing mid-level challenges independently. Collaboration with cross-functional teams is emphasized, ensuring alignment between business strategies and product outcomes. Their ability to balance customer needs, data insights, and operational excellence is evident in their contributions.Preferred experience:

BS/MS in Business, Economics, STEM or equivalent experience
Significant experience in product management, with a consistent track record of delivering successful products

About bpbp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future!We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Travel Requirement No travel is expected with this roleRelocation Assistance: This role is not eligible for relocationRemote Type: This position is a hybrid of office/remote workingSkills: Agility core practices, Business modelling, Creativity and Innovation, Data Analysis, Data design, Digital Analytics, Emerging technology monitoring, Information Assurance, Integration, IT Management, IT strategy and planning, Network Design, Requirements definition and management, Risk Management, Service operations and resiliency, Solution Architecture, Systems Development Management, Technical specialism, User Experience AnalysisLegal Disclaimer:We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please .If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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