People Operations Specialist / Specialist-Senior

Malaysia
Permanent
Full-time

1 month ago

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.What can you expect as a FedEx team member?Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.Equal OpportunitiesOur greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.People Operations Specialist / Specialist-SeniorYour OpportunityAs a HR Business Partner Specialist, you will be a partner to line management, managing the implementation and providing market-level support for human resources policies and management practices with the objective to ensure an effective workforce so as to achieve business objectives and maintain the FedEx Malaysia's Employer of Choice status.As a member of the Malaysia HR team, you will work alongside your assigned Management team to add value to our business and influence the company's People Strategy. You will also have opportunities to work alongside our Asia Pacific (APAC) HR Center of Excellence teams and the rest of the North Pacific & South East Asia (NPACSEA) People Operations teams on process improvement, digitalization, Employee Experience (EX) among other projects.Day to day, aside from participation in APAC HR Projects, you will be responsible to guide and on occasion upskill Managers in people related matters in order for those People Managers to be able to perform efficiently and effectively management of their team such as recruitment, performance management, managing disciplinary issues etc.Internal Contacts:

Regular interaction with First Line Management
Regular interaction with Senior Management
Regular interaction with Directors
Occasional interaction with Officers (Vice Presidents and above)

Minimum Requirements:

Bachelor's Degree or equivalent in Business, HR, Psychology, Law, Statistics, or any relevant field.
A minimum of 5 years working experience in a specialist or a generalist role, with a strong understanding and in-depth knowledge in two or more core Human Resources areas, such as industrial relations, performance & rewards, talent management, recruitment, employer branding, and learning & development (L&D).
Ability to leverage data and insights to influence decision-making
Experience in project management and change management is preferred, including planning, resource allocation, and time management.
Skilled in building and maintaining effective relationships with key internal and external stakeholders. May serve as a local point of contact for corporate-level initiatives.
Proven ability to make sound judgments, resolve conflicts, and negotiate effectively using active listening, critical thinking, and persuasive communication.
Demonstrated ability to work independently with minimal supervision.

Depending on successful candidate's competencies, skills, knowledge and work experience. Successful candidates may be offered a position as

People Operations Specialist-Associate; or
People Operations Specialist; or
People Operations Specialist-Senior

Work location:

Level 8, Uptown 5, Petaling Jaya
May be required to travel to other FedEx locations in Klang Valley on a regular basis and other FedEx locations in Malaysia on an infrequent basis.

Job Posting End Date: 2025-08-31

FedEx

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