
Sales Support Executive
- Kuala Lumpur
- Permanent
- Full-time
- Prepare, review, and process sales-related paperwork, including contracts, proposals, and purchase orders, ensuring accuracy and compliance with company standards.
- Prepare and process payment vouchers for sales-related transactions, ensuring all details are accurate and align with company financial policies.
- Prepare and submit claims related to sales transactions, ensuring all necessary documentation is complete, accurate, and submitted within required deadlines.
- Update and maintain accurate records in the Customer Relationship Management (CRM) system, including client details, interactions, and sales activities.
- Create, organize, and maintain sales documents, presentations, and reports, ensuring they are up-to-date and accessible to the Business Development team.
- Collaborate with the Business Development team to schedule meetings and track sales pipelines.
- Input data into CRM and other systems, generate reports on sales activities, and provide insights to support team decision-making.
- Assist in drafting professional correspondence with clients, responding to inquiries, and ensuring timely follow-ups.
- Identify opportunities to streamline administrative processes and improve efficiency within the sales support function.
- Education: Diploma in Business Administration, Marketing, or a related field (or equivalent experience).
- Experience: 1-3 years of experience in sales support, administrative support, or a similar role.
- Fluent in Mandarin, both spoken and written. (Required for communicating with Mandarin-speaking clients.)
- Strong organizational and time-management skills.
- Excellent attention to detail and accuracy in documentation.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.