As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service by identifying and solving issues within multiple components of critical business systems. Analyze system performance and identify areas for improvement. Collaborate with cross-functional teams to enhance system functionality. Document troubleshooting processes and solutions for future reference. Provide training and support to team members on system operations. Stay updated with industry trends and best practices to ensure optimal system performance. Strong fluency in Mandarin language. Advanced proficiency in Oracle SQL is required. Advanced proficiency in Internet Information Server (IIS) Administration is recommended. Intermediate proficiency in IT Troubleshooting and Engineering Support is suggested. Show more Show less