Application Support Engineer

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 23 days ago
Job Description * Position: Application Support Engineer(Midas) * Client: OCBC * Duration: 12 Months * Rate: MYR 90/Hr. * Experience: +6 Years * Location: Kuala Lumpur Core Skills: * AS400,RPG,CL,SSH,SOA Service Delivery: * Batch scheduling and monitoring * AS400 operating system * RPG programming * Control language programming * MidasPlus/core banking (GL, dealing, lending, GL, SWIFT messages) application knowledge * Message queue and protocol in inter system exchange information. Requirements: * 5-8 years hands-on experience in application support with experience in system setup, environments, system fine tuning (core banking knowledge preferred) * Last 3 years of relevant experience in banking/financial services industry * Demonstrable analytical skills with deep knowledge in AS400 platform and RPG programming with core banking knowledge * Hands On Experience Connect-Direct, SSH, SOA or any interface tool * Knowledge in JAVA migration. * Experience in AS400 Aldon LMI tool * Incident, problem, and service Outage management experience is Plus. * Good Communication and Articulation Skills Roles/Responsibilities * Support fix development via CL/RPG programming, SIT, UAT support, Production deployment and post implementation support * Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. * Provide operational support and ensure SLI of Applications * Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA * Proactively Identify and Identify opportunities for preventive Maintenance * Perform Administration & Optimization to achieve of Optimal System Performance * Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to Established Standards * Recommend Design and Operational Optimizations * Respond on time to the queries raised by various business units * Provide Timely updates (Status, Progress, Issues, Resolutions) to Business Stakeholders * Work with Project/Enhancement Teams to Review, Transition for Run Team * Participate in Disaster Recovery and Business Continuity exercises * Support relevant software/platform/database upgrade for the systems * Knowledge of Troubleshooting MQ, API and streaming applications * Server Performance, capacity, utilization monitoring and Health monitoring * Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes Show more Show less

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