Asset Management Specialist

• Bachelor's degree in Information Technology, Computer Science, or any related field.
• 1-2 years of relevant experience in asset management, IT support or technical assistant roles is an advantage.
• Proficient in English and Malay (spoken and written).
• Familiarity with both Windows and Mac operating systems, Microsoft Office Suite, Google Workspace, and basic networking.
• Strong troubleshooting and diagnostic skills - especially under time-sensitive or event-related conditions.
• Detail-oriented with solid organizational and documentation skills.
• Good communication and interpersonal skills to support both technical and non-technical teams.
• Willingness to learn new tools and systems as the company evolves.
• Possesses own car and is able to drive (for offsite or event-based support).

• Provide day-to-day technical support for hardware, software, and network-related issues within the company.
• Install, configure, and maintain all company assets including desktops, laptops, printers, routers, any company equipment etc.
• Support system updates, software installations, and basic network maintenance.
• Create and maintain documentation for IT procedures, equipment usage guides, and asset logs.
• Assist with user access setup for new staff (computer, server access, etc.).
• Maintain and manage the company's asset inventory.
• Track asset movement and ensure proper check-in/check-out documentation for internal and external usage.
• Support technical requirements for events and on-site activations, including equipment setup, testing, and troubleshooting.
• Liaise with third-party vendors and service providers for repairs, procurement, or project-specific needs.
• Perform on-site troubleshooting and maintenance.
• Assist with ad-hoc related tasks as assigned.

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