About the Role We&aposre looking for a dynamic and results-oriented Head of Direct Sales Team (DST) to lead our personal financing and credit card sales division. In this critical role, you will be responsible for driving and sustaining the team&aposs performance to consistently achieve and exceed sales targets. You&aposll be a key player in shaping our sales strategy, expanding our customer base, and ensuring operational excellence. Responsibilities : Manage direct sales team to achieve sales target, productivity & activities. Manage Channels distribution, develop and planning sales strategy. Coach & guide team to acquire new customers for Unsecured Products. Develop end to end sales process and incentive scheme. Work closely with Product team on marketing promotion and product improvements. Manage team to approach customers with proper product knowledge and negotiation skills to minimize complaint issues. Work closely with Credit and Risk division on Personal Financing improvements process inclusive of Personal Financing Mass Attrition Programme. To increase New To Bank customers based through Personal Financing new accounts. Qualifications Proven experience in a sales leadership role, preferably within the banking or financial services industry. Strong understanding of personal financing and credit card products. Excellent leadership, communication, and interpersonal skills. Demonstrated ability to drive sales performance and manage a high-performing team. Strategic thinker with a track record of developing and implementing successful sales strategies. Show more Show less